Auto Owners Insurance Review and Ratings 2024/2025

For more than a century, Auto Owners Insurance, a Fortune 500 firm, has been offering insurance solutions to clients. The organization provides a variety of insurance options, such as business, home, life, and auto insurance. We will examine vehicle-Owners vehicle insurance and offer ratings for 2024 in this post.

Over the years, Auto-Owners has won various awards, including the ratings agency AM Best’s A++ (excellent) rating. The company is among the least expensive choices in the survey and has a low NAIC complaint index. With 4.65 stars out of 5, Auto-Owners is ranked No. 2 in Insure.com’s ranking of the best auto insurance companies for 2024.

In this review, we will examine Auto-Owners auto insurance policy options, customer satisfaction, and complaints. We will also compare the company’s rates with those of other top competitors. Whether you are a new driver or an experienced one, this review will help you make an informed decision about whether Auto-Owners auto insurance is the right choice for you.

Auto Owners Insurance Review and Ratings 2024

History and Growth

Auto-Owners Insurance was founded in 1916 by Vernon Moulton in Michigan. The company started as a property and casualty insurance company and has since expanded to offer a wide range of insurance products, including auto, home, life, and business insurance.

Over the years, Auto-Owners has grown to become one of the largest insurance companies in the United States, with over 6,300 employees and more than 6,000 independent agents nationwide. The company operates in 26 states and has over 3 million policyholders.

Financial Stability and Ratings

Auto-Owners Insurance has a strong financial rating and stability. The company has an A++ rating from A.M. Best, which is the highest rating possible. This rating is a testament to the company’s financial strength and ability to meet its obligations to policyholders.

In addition to its high rating from A.M. Best, Auto-Owners Insurance has also received high ratings from other rating agencies, including an A+ rating from Standard & Poor’s and an AA- rating from Fitch Ratings. These ratings are a reflection of the company’s financial stability and its ability to pay claims.

Overall, Auto-Owners Insurance has a strong reputation for financial stability and reliability. Customers can feel confident in their choice of insurance provider when choosing Auto-Owners Insurance for their auto insurance needs.

Insurance Products Offered

Auto-Owners Insurance is a well-established insurance company that has been providing coverage for over 100 years. They offer a range of insurance products, including auto insurance, homeowners insurance, renters insurance, life insurance, and business insurance.

Coverage Options

Auto-Owners Insurance offers a variety of coverage options for their auto insurance policyholders. These options include liability coverage, collision coverage, comprehensive coverage, personal injury protection (PIP), and uninsured/underinsured motorist coverage.

Liability coverage is required in most states and covers damages and injuries to other people and their property if you are at fault in an accident. Collision coverage covers damages to your vehicle if you are in an accident, regardless of who is at fault. Comprehensive coverage covers damages to your vehicle from non-collision incidents, such as theft, vandalism, or natural disasters. PIP coverage provides medical expenses and lost wages for you and your passengers if you are injured in an accident. Uninsured/underinsured motorist coverage protects you if you are in an accident with a driver who does not have insurance or does not have enough insurance to cover the damages.

Discounts and Savings

Auto-Owners Insurance offers several discounts and savings opportunities for their policyholders. These discounts include multi-policy discounts, safe driver discounts, good student discounts, and anti-theft device discounts.

Policyholders can save money by bundling their auto insurance with other insurance products, such as homeowners or renters insurance. Safe drivers can receive discounts for having a clean driving record, while students with good grades can receive discounts for their academic achievements. Installing anti-theft devices, such as alarms or tracking devices, can also lead to discounts on auto insurance premiums.

Overall, Auto-Owners Insurance provides a range of coverage options and discounts for their auto insurance policyholders. By offering a variety of options, policyholders can customize their coverage to fit their specific needs and budget.

Customer Experience

Auto-Owners Insurance has a reputation for excellent customer service and claims satisfaction. The company has consistently ranked highly in customer satisfaction surveys and has received high ratings from independent rating agencies.

Claims Satisfaction

Auto-Owners Insurance has a reputation for fast and efficient claims processing. The company offers a 24/7 claims reporting service, and customers can file a claim online, by phone, or through their local agent. Auto-Owners Insurance also offers a satisfaction guarantee on all claims, promising to make things right if a customer is not satisfied with the outcome of their claim.

According to a survey by J.D. Power, Auto-Owners Insurance ranks among the top 10 auto insurance companies for claims satisfaction. The survey found that Auto-Owners Insurance scored particularly well in the areas of settlement, estimation process, and rental experience.

Customer Service Review

Auto-Owners Insurance is known for its exceptional customer service. The company has a 24/7 customer service hotline, and customers can also contact their local agent for assistance. Auto-Owners Insurance also offers an online customer portal where customers can manage their policies, make payments, and file claims.

According to a survey by Consumer Reports, Auto-Owners Insurance ranks among the top 5 auto insurance companies for customer service. The survey found that Auto-Owners Insurance scored particularly well in the areas of agent courtesy, helpfulness, and timely response.

Overall, Auto-Owners Insurance has a reputation for excellent customer service and claims satisfaction. The company offers a wide range of policy options and discounts, making it a popular choice for drivers looking for reliable and affordable auto insurance.

Conclusion

Auto-Owners Insurance has consistently received high ratings from reputable sources. In 2024, the company ranked second in Insure.com’s Best Auto Insurance Companies ranking, with 4.65 stars out of 5. It has also been ranked A++ (superior) by ratings agency AM Best.

Auto-Owners offers a range of policy options for auto insurance, including liability, collision, comprehensive, and personal injury protection. Customers can also choose from a variety of discounts, such as multi-policy, safe driver, and anti-theft device discounts.

One of the standout features of Auto-Owners is its low complaint index from the National Association of Insurance Commissioners (NAIC). This indicates that the company has a relatively low number of customer complaints compared to other insurance providers.

Overall, Auto-Owners offers competitive pricing for its auto insurance policies. According to Bankrate, the company’s annual premium for full coverage car insurance is $1,361, which is 36% lower than the national average.

In summary, Auto-Owners Insurance is a reliable and reputable provider of auto insurance. With its range of policy options, discounts, and competitive pricing, it is a strong contender for those looking for auto insurance coverage.