Debt Collector Jobs Description

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Debt Collector Job Description

A collection agency is a company or someone that collects on past-due accounts.

A collection agency may attempt to recover debtor payments by phone calls, letters, and other means.

A collection agency is a third-party firm that is engaged by a business or a person to collect debts.

A collection agency is also an organization that acts as a debt collector on behalf of another entity, a debt collection lawyer, or a for-profit firm that seeks payment on a debt.

Job Brief:

We’re searching for a Debt Collector to assist us in recovering money owing to us. This person must be very persistent and have a great negotiation skill. Please send us your resume if you are interested in this role.

Debt Collector Duties:

• Perform normal collection efforts in accordance with established guidelines, rules, and regulations.
• Maintain contact with overdue customers and accounts.
• Collaborate closely with management to discover and create collection-boosting techniques.
• Customer complaints should be followed up on.
• As needed, prepare reports and other documents.

Debt Collector Responsibilities:

• Work over the phone with customers to resolve account issues and close outstanding accounts.
• Customers are contacted to update their payment status, payments are collected, and accounts are escalated when their payment history falls below acceptable standards.
• Contact customers to discuss payment options, such as payment extensions and payment plans.
• Conduct quality assurance and quality control audits to verify service standards and brand requirements are followed.
• Account status reports should be tracked and updated on a regular basis.

Requirements And Skills:

• A bachelor’s degree in the sciences, mathematics, or business, or a comparable combination of education and experience is required.
• 2+ years of proven debt collection experience
• Strong collecting and accounting concepts knowledge
• Excellent knowledge of banking operations and fundamental accounting principles
• Strong organizational skills, as well as attention to detail

A commitment to diversity and inclusion is intrinsic to the ideals of the company or institution. We are an Equal Opportunity Employer and accept applications from people of all origins, religions, nations, genders, ages, veterans, and people with disabilities.

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